Privacy Policy
Last updated: June 2026
This Privacy Policy describes how Healing Heart Space ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website at healingheart.space.
1. Who We Are
Healing Heart Space is a holistic health and shamanic healing practice operated by Dhavindha Suidhveld. Our registered address is in Guildford, Surrey, United Kingdom. For any privacy-related questions, you can contact us at info@healingheart.space.
2. What Information We Collect
We may collect the following types of information:
- Contact information — name, email address, phone number (when you fill out our contact form)
- Session information — details about the services you book and any health information you choose to share
- Usage data — pages visited, time spent on site, browser type, device information (collected via Google Analytics)
- Cookie data — information stored in cookies to improve your experience (see Section 6)
3. How We Use Your Information
We use your information to:
- Respond to your enquiries and book sessions
- Provide our holistic health and shamanic healing services
- Improve our website and user experience
- Send you information about our services (only with your consent)
- Comply with legal obligations
We will never sell your personal data to third parties.
4. How We Store Your Data
Your personal information is stored securely. Contact form submissions are sent via email and stored on our secure WordPress hosting. We retain your data only for as long as necessary to provide our services or as required by law.
5. Third-Party Services
We use the following third-party services:
- Google Analytics — to understand how visitors use our website. Google may collect data about your browsing behaviour. You can opt out of Google Analytics tracking by installing their opt-out browser add-on.
- Contact Form 7 — to process enquiries submitted through our contact form.
- Cloudflare Turnstile — to protect our contact form from spam and abuse.
- Viome — we include affiliate links to Viome. If you click these links and make a purchase, Viome may track that referral. Viome's privacy policy applies to their website and services.
6. Cookies
Cookies are small text files stored on your device when you visit our website. We use:
- Essential cookies — necessary for the website to function properly
- Analytics cookies — help us understand how visitors interact with our site (Google Analytics)
- Preference cookies — remember your cookie consent choice
When you first visit our site, we ask for your consent to use non-essential cookies. You can change your preference at any time by clearing your browser cookies and refreshing the page.
7. Your Rights
Under UK and EU data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Object to or restrict processing of your data
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner's Office (ICO)
To exercise any of these rights, please contact us at info@healingheart.space.
8. Affiliate Links
Our website contains affiliate links to Viome. When you click these links and make a purchase, we may receive a small commission at no extra cost to you. We only recommend products and services we genuinely believe in. Affiliate relationships do not influence our recommendations or the content we create.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Healing Heart Space
Email: info@healingheart.space
Website: healingheart.space